Where you find retail investment professionals is expanding. In years past, most brokers inhabited wirehouses, but today financial professionals could be with H&R Block, which plans to offer full-line financial services in some of its 9,000...
Written evidence usually wins out in arbitrations, but brokers typically don't document well. Here's how to keep notes that will carry weight.Arbitrations are frequently "he said, she said" affairs - whether between reps and customers or reps and...
Broker Don Chambers hosts a roundtable dinner every year for his better clients. The clients set the agenda and invite the guests they want. Chambers pays for the dinner and provides answers to questions clients or guests pose.It is a way of...
Merrill Lynch to Simplify Compensation Plan Task force addressing complex pay scheme. Changes to come next year.Merrill Lynch has put together a task force to untangle the firm's broker compensation package. The goal is to make the plan "simpler...
JANUARY Pg. No. 57 CPAs Are Here Accountants are a growing force in brokerage. 64 Unlikely Clients Generation Xers are ready to do investment planning. 75 Broker Lite Service offerings that lie between discount and full service. 80 Flat Champagne...
Let me be completely honest with you," whispered Jerry, a $1.8 million wirehouse producer. "I've been very successful in Wall Street's old sales and marketing model. I've got a lifestyle that is the envy of everyone in my family, and you're...
Mundane account performance reviews won't do it. Even snazzy software that schedules "happy" calls won't do it. If you want fans - not just satisfied customers - you need a multifaceted campaign. Here are six programs that build loyalty.1) Grand...
Contact management software can automate your messages to clients and distribute relevant information quickly.Armed with a new, highly sophisticated contact management program, you can provide automated services that are specific, relevant and...
Former PaineWebber Manager Wins $460,000 Part of award was unvested deferred compensation, attorney claims.An arbitration panel in Boston awarded the former manager of PaineWebber's Peabody, Mass., branch almost $460,000 in a wrongful termination...
Merrill Lynch's Ron Rosenberg has a bit of an infamous World Series bat - and intends to hit a homer for needy kids with it.Even the most casual of baseball fans has seen the video 100 times.Game 2 of the 2000 World Series. First inning. New York...
