Skip navigation

Staying Cool at the Door

or Register to post new content in the forum

84 RepliesJump to last post

 

Comments

  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.
May 31, 2008 3:31 am

I don’t recall making any great contacts while I was drenched in sweat, feeling horrible, smelling nasty.  When it is 110 degrees outside, you just have to door knock in malls.  When I was starting with EDJ I actually bumped into another new EDJ guy at the mall one day, he was prospecting everyone that walked by.  I never did it, but looking back, if you don’t get security after you, it was smart.

May 31, 2008 1:06 pm

Why ask any question? Curiosity Trying to figure out what other people think. Which anybody can do without being insulting. Around here, people hate people at their door. So I’ll ask again, without implications, "How is doorknocking perceived?"



So everybody gets paid a salary in other professions. I’ll give you a complete example of a profession that doesn’t get paid a salary and doesn’t doorknock. Chiropractors.



Whether you think they are quacks or not (my wife does). But mine pulls in around $700k a year. When he left school, he had $100k in debt (eight years - chiro undergo more classroom hours than M.D.), got a loan for his practice, put out a sign, asked for referrals, networked and here it is 10 years later.



Another guy just starting out, doing the same thing. It’s the method they use, and obviously it works.

May 31, 2008 5:24 pm

Door knocking is perceived as a negative by most people, but so what?

  If Joe at 234 Elm Street looks down upon door knockers, and Eddie Jones knocks on his door, Joe won't give him his business.  If Eddie doesn't knock on the door, he is still not going to get Eddie's business.    Sam at 236 Elm Street has no problem with door knockers.  Eddie was able to turn him into a client.   One year later, Eddie gets referred to Joe.  Joe becomes his client.  He has no recollection of the door knock a year earlier.    One year later, Mr. Lynch gets referred to Sam.  Sam doesn't meet with him because he's already working with Eddie.   Here's the thing.  You have to ask to get.  There are lots of ways to get prospects.  If it is 10:00 on Wednesday morning, you better be fighting to see someone or actually seeing someone.   All that I know is that I look down the street at all of the businesses that are not my clients.  As long as I continue to not ask them to be my client, they will continue to not be my client.    Again, it goes back to pleasing methods vs. pleasing results.  We better be focusing on the latter.  In my mind, the person who is the most professional is not the one who is perceived to be the most professional, but the one who is helping the most people. 
May 31, 2008 6:46 pm

Now that’s an answer!



But some people do care about perceptions.

Jun 3, 2008 10:57 pm
Magician:


Whether you think they are quacks or not (my wife does). But mine pulls in around $700k a year. When he left school, he had $100k in debt (eight years - chiro undergo more classroom hours than M.D.), got a loan for his practice, put out a sign, asked for referrals, networked and here it is 10 years later. 

  I wonder if people are in pain when they decide to give him a try.  Does he ask them to hand over their life savings that they spent a lifetime to aquire or maybe they just pay a $25 co-pay?  Does he do follow up calls with people he meets to come in and meet with him?   Not very similar to our profession at all.  I think FAs are somewhere between CPAs and lawyers on the upper end and Real estate and insurance agents on the bottom end.
Jun 4, 2008 12:14 am

The school this guy went to is kind of weird. After the first adjustment, he calls you that night to see how you are feeling (kind of like reviewing statements after the client gets their first statement).



The guy who referred me to him (who went to the same school) was new and spent his time going to networking events, trade shows and then followed up with calls to get them in to “begin their path to true health”. Personally, I think a lot of what he’s selling is crap, but my neck and back have been killing me since Iraq, and I haven’t had any pain since going, so I’ll keep going.



Then they have these workshops that you are “required” to go to.



Still, I think you make a valid point. The professions are for the most part distinctly different.



However, since you said before that CPAs and lawyers work somewhere with a salary, I don’t see how we can possibly fall between them.



Our profession is unique. And I would say maybe there is no close comparison. The issue is appearance. Door-knocking works. That’s a fact and there’s no doubt about it. I just think there are better ways. Maybe not better, but more efficient ways.





Jun 4, 2008 1:59 am
Magician:

I just think there are better ways. Maybe not better, but more efficient ways.


  Such as?  The impression that I get from people in my office that haven't ever done cold calling or walking is that they either lack guts or have been given their books.  I am just not convinced that you can build up a book without having this as a major part of your marketing strategy.    Regarding the CPA/Doctor/Attorney references, I will glady be looked down upon by people because if I do enough door to door sales, I will probably be working half as hard and making twice as much as these professionals.  Nobody can look down on that. 
Jun 4, 2008 10:38 am

Akkula



I’ve already outlined my process in previous posts on this thread. The efficiency of the method is that if I talk to 5 people, 3 will do business with me. It’s because these are strong referrals and I’ve built an expectation that I’m growing my business, and that I’m the one they should work with.



From what I understand you are new to the actual financial advisor business, having been on the 401k side of things. I’m not sure I would be talking about guts to someone who has actually been in the trenches. Just a thought, not trying to belittle you.



By the way, I started new/new out of my 1 bedroom apartment.



It seems like you have the right attitude, and that you’ll go far. I wish you luck.

Jun 4, 2008 12:20 pm

Magician - waive your magic wand and make yourself disappear.

Jun 4, 2008 12:48 pm

No thanks.

Jun 4, 2008 8:06 pm

All right after reading this entire post I have decided to put in my opinion.  First of all we all know EDJ is requiring their brokers to door knock.  With that being said since I have never knocked although I do targeted cold calling if you like opening $5,000 accounts with a slight chance at something even remotely worthwhile like over $100,000 then knock away.  If you look at the most successfull firm as measured by AUM and production per broker then in no way is knocking something someone at Goldman, Lehman, MS, ML, SB, WB, or an established Indy is  doing.  EDJ brokers seem to be happy working in very small markets and making production over 200K.  A lot of advisors have different business models and quite frankly a prospect with a $2 million dollar account is probably not going to say wow you knocked on my door you need to manage this money.  To me this strategy seems suited for small accounts in small cities where there is little competition other than an insurance guy who puts his clients in all American Funds.  I am not saying it is wrong or that you are wrong for doing it.  Being based in a major west coast city this strategy to me is completely worhtless.  But there are some EDJ brokers out here but I gurantee you they are not big producres by any means.  Bringing in clients is important but building your book fee-based with some kind of minimum is most important unless you want avg accts at $25,000 or something.  Since we all know EJ really doesn’t have fee based biz I say door knock build your clientele,  specialize in a niche, and then go Indy or joing an existng Indy office so you own your book and have true Freedom!

Jun 4, 2008 9:41 pm

Do you really know anything at all about EDJ or are you just making wild guesses about the avg FA based on what you read here? 

  Why do you say that a $2 mil account owner isn't going to be impressed that someone is actually out introducing himself and his business face to face?  Will that person sign ACAT paperwork that day?  No.  It will probably take a few more conversations and appointments before the papers are signed.    You mean small markets like Long Island, Miami, Dallas, Boston, San Francisco, LA, Chicago, and even lowly little St. Louis?  You want the names of the big producers in those cities?   Sure Jones has offices in small towns like Inverness, FL and Bismark, ND, Olathe, KS, Paducah, KY, and Grand Island, NE.  But I'm sure none of the FAs in those towns are anywhere close to the big producer you are in your big west coast city.  They couldn't possibly scrape up over a million a year in towns like that.  Especially with all those $5000 accounts they have to work with.  I'm sure they're just a bunch of redneck hicks slinging a bunch of American Funds to little old ladies.    You are entitled to you opinion, however off the mark it might be.      
Jun 4, 2008 9:49 pm

Spiff is right.



There are some pretty big producers at EDJ, and I think the top producer is in ND. The other guys would know more.



And as much as I hate the inefficiency of door-knocking, I know a guy who pulled in a 6 million dollar account from doorknocking. He is indy with LPL now, but he did get it. It took him two years of going to the guys house and helping the old guy trim trees, but he got it.





Jun 4, 2008 10:13 pm

Spiff to respond to your points:

  One I didn't say that EJ didn't have big producers.  Two I am not saying it is impossible like Magician said to to land a HNW $6 milliion dollar account.  Three I do know about EJ.  Four I never said EJ brokers were a bunch of rednecks.    However pay attention I am saying this:   First off landing a $6 million dollar account from door knocking is less than .05% of all door knocking accounts.  Two the bigger the account the more advanced the advisor, his knowledge, and business offering has to be to land these accounts.    Three EJ's capabilities in no way compare with a major wirehouse, white shoe firm, or established Indy.  Please let me know how many Fee based programs you have, also how many separate account money managers you have access to etc.  I stand  ready to be corrected on that one.  I am not trying to hijack this thread to bash EJ.  I am sure there are wealthy, successful, advisors at every firm even Waddell and EJ.  However they are good places to get your training, learn the business, and then use that to move on to something better.  Overall you are going to find that EJ, Waddell, Ameriprise etc. are probably not working with super high end clients.  More Middle America etc, I am sure they have some clients with money I am not saying that.  Just get it through your head your firm is not some amazing firm that gives you the most capabilites, best payout, etc.  It is at best a decent place to start.  Let the debate begin!
Jun 4, 2008 10:32 pm

The guy with the 6 mil was only with Jones for three years total, not very experienced, and I would say still not very knowledgeable.



I don’t know, a lot of these guys are GREAT salesman. Also, most people don’t knock after five years even if they did to begin with (there are exceptions, I know a 600k producer that still goes out - he loves it).



I do agree about platform, capabilities and product depth. It sucks. However, some people with that much money don’t really know a lot and don’t ask for all of the advanced investments. If they think they are going to get a 10% average annual return and not have to pay a commission and low expenses each year (a la American Funds).



That said, most of my clients do desire a truly wide range of capabilities. A lot of times, I find myself faced with great referrals who like me and want to do business with me, but want a fee-based account, the ability to invest in private equity, utilize options strategies, and some riskier type investments, etc.



And small towns have all of the LOOT anyway! Man, if you’re the only gig in town and their are wealthy farmers around, they’d rather deal with the redneck Jones broker so he doesn’t have to go into the city to talk with the Merrill guy. As soon as the kid graduates, we’re heading to Kemmerer, Wyoming and starting up a ranch.



In fairness though, you did say, “EDJ brokers seem to be happy working in small markets making 200k”.



I’m just saying.

Jun 4, 2008 10:34 pm

Pardon me, I spelled there the wrong way. “their”.



And I meant to say in my gripe about capabilities that I lose those referrals. It sucks.

Jun 4, 2008 11:39 pm

No, you didn’t say Jones doesn’t have any big producers.   You said “But there are some EDJ brokers out here but I gurantee you they are not big producres by any means.” 

  What basis would you use to guarantee that statement?  That would be like me saying I guarantee the largest producer in Podunk, IA is the EDJ guy cause that's the EDJ market.  It's a retarded statement on both parts.    We have an SMA platform with 21 different managers.  Have had it for years.  We are just now, finally, launching a fee based mutual fund/ETF platform.  Hopefully a stock/bond platform will soon follow.  I will agree with you that someplace like ML or SB has a more expanded product offering (sometimes to that UHNW client's dismay).  Sometimes I wonder if the tail isn't wagging the dog with things like hedge funds (that implode) and options.      I've never said Jones has the best payout, largest product lineup, etc.  But, if what you really want to do is work with the average Joe out there, I don't know of a better place to do it.
Jun 5, 2008 12:21 am

If you have a big enough network and natural market you don't need to cold walk/cold call.  However, if you are like 99% of new FAs under 40, you need to do some type of cold prospecting because you simply don't have a big enough network of people with assets nor are your savvy enough to get people to trust you.  It seems the only way to solve both of these problems is to get experience by talking to as many people as you can.

Magician, if it works for you not to cold call, more power to you.  From everything I have been told and have experienced in other industries, cold calling can work and can help you develop your skills when you do get a warmer lead from networking. 

Jun 5, 2008 12:39 am

If you look back, I never said it didn’t work. In fact, I have said that it will indeed work.



Everybody has some sort of network. You start with what you have. Like I said, if you’ve made it this far in life without friends, like I said, might be a good idea to quit.



I’ve just seen guys do it my way, and cold calling. Both work. Mine is a concentrated effort, the other is a “contact” sport.



I think you’re selling yourself short if you don’t capitalize on the people you know.



I tried doorknocking by the way. And I started in August. In the South. And I did it for ten hours a day for six weeks. Got one account off of it. 25k. Working with people I knew was a lot cooler, and it was a lot more productive. It is entirely possible that it just didn’t work for me face-to-face and cold calling would have worked better for me.

Jun 5, 2008 3:32 pm

Could also be that 6 weeks isn’t enough time for a process like doorknocking to really work like it’s supposed to.  If it takes on average 5+ contacts to make someone a client, you can’t do that in 6 weeks.