Stan Kaplan answers his own phone. He also opens his own mail, pays his own bills, fiddles with his computer when it crashes, changes an occasional light bulb and files his own paperwork. Inside his sparsely decorated...
Merrill Lynch is dividing its sales force of 16,000 retail brokers into three categories: Financial Advisors (formerly called Financial Consultants) for everyday investors with less than $1 million, Wealth Management...