A recent study by Fidelity Investments identified "high-performing" registered investment advisers (RIAs) - those in the top quartile for growth, profitability and productivity, regardless of size. Fidelity, which polled more than 500 RIAs last spring, pointed to a number of practices the most successful advisers held in common.
"High-performing firms are doing a lot of things differently," said David Canter, executive vice president of Fidelity Investments. He said the top achievers depended on high-quality support staff and used technology that enabled them to scale up their services.
"An adviser at a high-performing firm can service more clients at higher asset levels," Canter said.