Diane Strickland says she got her first job in the financial services industry because she knew how to handle rejection over the phone.

Ladenburg Thalmann, a 129-year-old investment bank, is rapidly buying its way into the independent broker/dealer world.

Iuliana Pacurariu says her career in the financial services industry began just by chance.

Kathy Albach doesn't take messages or transfer calls as much as she used to when she first started out as a sales assistant.

Humble pie never tasted so good.

When the branch manager, operations manager, administrator and one of the sales assistants left a Bloomington, Minn., Smith Barney branch at the same time, Donna Klicka stepped up to the plate.

Get this: America’s über rich families are literally fighting over qualified wealth managers to help manage their millions, sometimes billions, of dollars.

Rules for departing reps’ client communications.

There are literally hundreds of investment newsletters these days.

Traditional, dead-wood media companies are dying. Take a look at the New York Times Co., America's (supposedly) great newspaper company. The NYT is a wonderful proxy for old-style content providers, such as newspapers and broadcasters, because it...