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Service Interruptions Hit GoToMeeting, Microsoft TeamsService Interruptions Hit GoToMeeting, Microsoft Teams

Tech providers are already seeing strain on their systems.

Samuel Steinberger, Senior Technology Editor

March 16, 2020

1 Min Read
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Just when workers needed them, two remote working tools experienced service interruptions on Monday. GoToMeeting and Microsoft Teams both suffered from errors and problems, according to reports and company-provided status updates.

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GoToMeeting posted on its status website that “customers may be experiencing errors” on Monday morning. A few hours later, the service was running normally. Meanwhile European customers of Microsoft Teams were hit with a messaging-related problem, according to reports at VentureBeat and TechCrunch. “We’re investigating the issue,” said Microsoft, in a social media post, as some U.S. workers also reported errors when attempting to use Teams.

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 As the number of global COVID-19 cases grows, videoconferencing is being put to the test, with more advisors and clients hunkering down during the coronavirus pandemic.

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About the Author

Samuel Steinberger

Senior Technology Editor, WealthManagement.com

Samuel Steinberger is Senior Technology Editor for Informa Connect’s WealthManagement.com. In his role, Mr. Steinberger provides the publication’s wealth and financial technology coverage. 

Mr. Steinberger’s editorial insight and familiarity with technology accelerates Informa’s growth within the financial advisor and wealth management communities, providing in-depth news for advisors and financial professionals. 

Before joining Informa Connect, Mr. Steinberger produced documentaries with former CNN anchor Soledad O’Brien at Soledad O’Brien Productions (formerly Starfish Media Group). He specialized in research, shooting and editing, as well as finding distinct voices to explain topics like mental health, poverty and racial divide. 

Prior to joining Soledad O’Brien Productions, Mr. Steinberger managed multi-departmental technology projects for global legal technology leader Transperfect Legal Solutions. After obtaining his graduate degree in journalism from Columbia University, he completed his transition from technology management to media. 

Mr. Steinberger is an award-winning journalist, author and researcher who has written, edited and reported for a number of publications, including The New York Times, Financial PlanningAmerican Banker and PBS. He is founder of beverages publication Give Me Weird Drinks

Mr. Steinberger’s technology analysis and insight has been featured in several books on virtual and augmented reality. Mr. Steinberger has received awards and recognition for his reporting and research, including the American Business Media's prestigious Jesse H. Neal Award for editorial excellence.

Follow on Twitter: @slsteinberger

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