Alumni of Schwab's Executive Leadership Program talked about the need to encourage advisors to raise their 'emotional quotient' during a panel discussion at Schwab's IMPACT Conference.
Firms may be cognizant that the wealth gap is an issue, but may feel they don't have the tools or language to respond, said Chloe McKenzie, CEO of On a Wealth Kick, speaking at Schwab IMPACT.
Beyond just managing assets, Schwab wants to make it easier for advisors to get in on advising about liabilities and making loans among other bank-like offerings