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May 18, 2005 3:37 pm

It’s quite possible that other firms can “blow them out of the water” without tootin’ their own horn.   In any event, it’s a simple person indeed who makes career decisions based upon a dubious survey in an obscure publication.

May 18, 2005 3:45 pm

Philo, are you saying that Fortune is a obscure publication? I can see if you called the registered Rep obscure because only Rep read it, but Fortune?

May 18, 2005 3:50 pm

Most people aren’t aware of, let alone read, Fortune Magazine, so yes, I’d call it obscure.

May 18, 2005 6:05 pm

If a firm were about to send a letter to a majority of their clients, admitting wrongdoing, CEO resignation, fines and settlements, and buyback exchange offers, the first thing I would do would be to contact J.D. Powers and tell them... "sample these people before this letter goes out"

It would be interesting to know when J.D. was contacted.

good move.

May 18, 2005 6:17 pm

Jonestown, I just got off the phone with J.D. Power (Michael Greywitt (West Coast) (805) 418-8000), they sent out the surveys at the beginning of 2005 and posted the results on 20 April. I don’t think Jones or any firm had any say in when the survey was conducted.

May 18, 2005 7:26 pm

slimjim

You should have admitted that you in St. Louis for EJ, your attempt at trying to "spin" a story is fairly good.  Keep chugging that kool-aid ("it tastes great!") and soon you'll start main-lining it and the rest of the financial world will be out to get their clients and your firm will still be doing what's in the client's best interest.  I can't change the way you think 'cuz I too am from the "dark side" . Go back to your gopher cube and try another tactic. (call up candybar)  

May 18, 2005 7:47 pm

Sorry but I’m not in St. Louis, and if you ask I will tell you all you want to know about me. But I do want folks to think about what they put down. I find it crazy looking at this forum and all of the Jones bashing. I have a very different way of thinking, I don’t even use the Preferred Fund List. Must come from my last occupation. pm me for the whole story

May 18, 2005 8:24 pm

"Brokers with high satisfaction also have investors who believe their firms are objective in their advice, and are looking out for their customer’s best interests rather than the firm’s bottom line," Taylor said. "The investors feel they can trust these brokers for their long-term financial goals."

The 2005 Full-Service Investor Satisfaction Study is based on responses from more than 6,600 offline investors who primarily invest with one of the 20 firms included in the study. The study, in its third year, measures satisfaction among full-service major brokerage firms based on six factors: integrity of the brokerage firm; information/resources; account management; cost; investment representative/advisor; and customer service.

I guess Jones clients either don't know about the sanctioned activities, don't understand ethics, don't care as long as they didn't lose money, or they really like that young man that's been in their home, has kids in the local school, and they just don't want to speak ill of him/her.

I congratulate EDJ on a great PR coup. 

May 19, 2005 12:10 am

As ours is a confidential business, how, I wonder, does the survey get the names of investors to query?

May 19, 2005 1:02 am
Philo Kvetch:

As ours is a confidential business, how, I wonder, does the survey get the names of investors to query?



It's random. They are dialing random names and ask if they are using a full service firm. Then ask the survey. Fairly simple.

BPD
May 19, 2005 1:09 am

That’s fair enough, I guess.  I don’t know that I’ve ever met anyone that’s been interviewed.  (Of course, I’ve never asked either!)

May 19, 2005 1:16 am

SA_Jim said that they were mailed out.  How do they do that at random?

May 19, 2005 2:18 am

Starka,



If we told you that we may have to kill you.



Where’s your alter ego, Truth, been? Sorta miss having fun with him. Why don’t you sign off and sign back on as Truth. He’s a lot funner.



BPD

May 19, 2005 2:21 am

Contrary to what you might believe, I have no alter ego here.  Don't really need one.

Sorry to disappoint.

May 19, 2005 2:48 am

Starka,



Do you sell VAs?



May 19, 2005 12:39 pm

candy bar,

VAs c'mon is that really the best you can offer?

May 20, 2005 12:44 am

Is the answer yes or no?

May 20, 2005 4:40 am
Philo Kvetch:

I’m not at Jones, but I did have one of their pinheads try to recruit me about three years ago. I went to his office to see what the hype was about. After he showed me their cutting edge technology, massive product array and generous payout schedule, I laughed in his face. I didn’t want to, I know it’s rude, but I couldn’t help myself. Anyone coming from indy or a reputable wirehouse would have to be a complete imbicile to go to Edward Jones, and complete imbiciles are rare. (I must concede that after reading some of the posts here by ChumpChange and others from Jones, that imbiciles are not as rare as I previously thought.)



If you and your firm are so awesome, why were you looking at Jones?

BPD
May 20, 2005 10:59 am

Because someone as ill-informed as yourself told me it would be a better deal.  And being the open minded individual that I am, I went to take a look.  Having done so, I can now say with authority that your side sucks.  You should open your mind and see what else is out there!

May 20, 2005 12:35 pm

bpd,

Why the hype about VA's, is that really the best you have to offer?