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Issues and Trends Affecting Life Insurance Performance

Court settlements, poor servicing of policies and low interest rates marked 2018.

There were two settlements in 2018 that had significance for the life insurance industry: Cahill v Commissioner,1 regarding intergenerational split dollar, and the class action lawsuit against the John Hancock Life Insurance Company2 (Hancock) regarding its raising the cost of insurance rates on certain classes of policyholders. In addition, we saw trends emerge regarding the servicing of life insurance policies related to commercial loans to finance policy

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TAGS: Insurance
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