Voya Financial
| CRM | 8.1 |
| Mobile apps | 7.7 |
| Account on-boarding process | 8.3 |
| Financial planning software | 8.7 |
| Portfolio management/ portfolio rebalancing | 8.4 |
| Document management | 8.5 |
| Account aggregation | 8.3 |
| Performance reporting | 7.9 |
| Integration of all of the above | 8 |
| Tech service and support | 8.2 |
| Client-facing platforms and tools | 7.9 |
| Overall rating | 8.1 |
| Methodology | 1=unacceptable, 10=outstanding |