All respondents
| Operational and Service Support | 9.4 |
| Practice Support and Professional Development | 9.1 |
| Tech | 8.9 |
| Products | 9.3 |
| Comp/ Benefits | 9.1 |
| Compliance | 9.2 |
| Management | 9.4 |
| Overall | 9.2 |
| Methodology | 1=unacceptable, 10=outstanding |
| Operational and Service Support | 9.4 |
| Practice Support and Professional Development | 9.1 |
| Tech | 8.9 |
| Products | 9.3 |
| Comp/ Benefits | 9.1 |
| Compliance | 9.2 |
| Management | 9.4 |
| Overall | 9.2 |
| Methodology | 1=unacceptable, 10=outstanding |