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Prudential Expands Financial Wellness CapabilitiesPrudential Expands Financial Wellness Capabilities

Prudential is adding a handful of employee-focused 'financial wellness' solutions to its employer platforms.

Samuel Steinberger, Senior Technology Editor

April 11, 2019

2 Min Read
Prudential
Copyright Chris Hondros, Getty Images

In a sign that “financial wellness” is gaining more traction, employers using the Prudential Financial platform will now be able to provide employees with tools for managing student loan debt, navigating job changes, and developing “a personalized financial roadmap,” according to a company announcement. A service providing “coaching” for responsible financial behavior is also being piloted, with a broad-market release planned later in the year. The firm’s existing financial wellness capabilities have been available since 2017 and are offered to more than 7 million individuals across more than 3,000 organizations, according to company figures. Prudential Pathways, the firm’s financial education program, tallies just shy of 600 employers and has been around since 2012.

The latest wellness solutions will now include LINK by Prudential, a digital, interactive goals-based advice module. Users of the module can integrate existing Prudential retirement accounts and non-Prudential financial accounts, utilizing Envestnet services to provide a more thorough picture of their finances. The service leads up to a free remote or in-person consultation via Prudential Customer Solutions, LLC, the firm’s RIA, but employees can be self-guided as well.

The firm’s student loan management solution, called Student Loan Assistance, in an online feature offered in partnership with Vault, formerly called Student Loan Genius. Vault’s investors include Prudential Financial and Vestigo Ventures, a VC firm whose co-founders include David Blundin (co-founder of Vestmark) and Mark Casady (former CEO of LPL Financial).

In addition to the financial coaching solution, which is still being piloted, Prudential is also offering PruPassages, its job transition service. When an employee switches jobs, a representative from Prudential Advisors “proactively” offers assistance with life insurance coverage, along with a “complimentary evaluation of their financial needs,” according to the announcement.

“We all face pivotal financial decisions throughout our lives, when the choices we make have the potential to either put us on a track toward financial health or derail us,” said Judy Dougherty, Prudential’s recently appointed chief financial wellness officer, in a statement. “This insight has guided our work on new solutions that are designed to be as in sync as possible with our customers’ lives.”

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About the Author

Samuel Steinberger

Senior Technology Editor, WealthManagement.com

Samuel Steinberger is Senior Technology Editor for Informa Connect’s WealthManagement.com. In his role, Mr. Steinberger provides the publication’s wealth and financial technology coverage. 

Mr. Steinberger’s editorial insight and familiarity with technology accelerates Informa’s growth within the financial advisor and wealth management communities, providing in-depth news for advisors and financial professionals. 

Before joining Informa Connect, Mr. Steinberger produced documentaries with former CNN anchor Soledad O’Brien at Soledad O’Brien Productions (formerly Starfish Media Group). He specialized in research, shooting and editing, as well as finding distinct voices to explain topics like mental health, poverty and racial divide. 

Prior to joining Soledad O’Brien Productions, Mr. Steinberger managed multi-departmental technology projects for global legal technology leader Transperfect Legal Solutions. After obtaining his graduate degree in journalism from Columbia University, he completed his transition from technology management to media. 

Mr. Steinberger is an award-winning journalist, author and researcher who has written, edited and reported for a number of publications, including The New York Times, Financial PlanningAmerican Banker and PBS. He is founder of beverages publication Give Me Weird Drinks

Mr. Steinberger’s technology analysis and insight has been featured in several books on virtual and augmented reality. Mr. Steinberger has received awards and recognition for his reporting and research, including the American Business Media's prestigious Jesse H. Neal Award for editorial excellence.

Follow on Twitter: @slsteinberger