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Absence of IntegrityAbsence of Integrity

When your client’s care manager doesn’t do what’s right, who pays the price?

Patricia A. Maisano

June 25, 2015

10 Min Read
Absence of Integrity

For trust advisors faced with addressing the care needs of their clients and members of their families, outsourcing the responsibility may bring welcome relief and peace of mind, knowing that someone with experience, time and commitment to tend to these needs is working to ensure that clients are treated well.

But, how do you know if the care manager whom you approve to attend to your client is indeed ready, willing and able to tackle the assignment?

 

Importance of Screening

As in any situation involving vulnerable people, inevitably the profession will attract those who prey on these very vulnerabilities. But, not every case of care management gone awry is founded on evil intent. Sometimes, what begins innocently metastasizes into a crisis...

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About the Author

Patricia A. Maisano

Patricia A. Maisano is Founder & CIO of IKOR International Inc., a Kennett Square, Pa.-based network of Life Advocates and Guardian offices that work with trust officers, wealth managers, estate attorneys and other professionals to help ensure the highest quality of life for their senior and disabled clients. A leading patient advocate with 40 years of nursing experience and more than 20 years of experience in disability management consulting, she is also a faculty member of the Pennsylvania Bar Institute and holds national board certifications in: Medical Case Management (CCM), a Fellowship in Case Management (FAACM), a Professional Geriatric Care Manager (PGCM) and National Registered Guardian (NCG), and A Diplomat status as a Disability Management Analyst (ABDA). Patricia is recognized by the states of Delaware and Pennsylvania as an expert in the fields of case management, guardianship, and nursing practices. Founded in 2000, IKOR currently has 17 offices nationwide, and has been successfully used for more than 15 years to provide the guidance and documentation needed to meet the fiduciary duty required by a trustee. For more information, visit www.IKORGlobal.com, or call 877-IKORUSA.