Forget about sticking to a script.

A client's ultimate planning wishes and their preferred methods for meeting those goals don't always align.

The New Jersey Bureau of Securities revoked the registration of the firm, First Standard Financial, described as "a haven for greedy, dishonest agents who traded client accounts like sharks in a feeding frenzy".

Firms must track the totality of a relationship between advisors and clients over multiple devices, according to several compliance experts.