Things can go awry when leaders demonstrate limited awareness of their privilege and anchor interactions with others based on their personal experiences alone.
A panel asserted that Alpine Securities had misused customer funds and securities, made unauthorized trades and charged customers unreasonable fees, while the firm argued it needed to raise fees to offset lower profits.
The commission argued Pennsylvania-based Ambassador Advisors breached its fiduciary duty by investing client funds in mutual fund share classes with 12b-1 fees when more affordable options were available.