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Navigating the wealthtech trends reshaping financial advice.

The WealthStack Podcast: CTO Think Tank Insights with Michelle FeinsteinThe WealthStack Podcast: CTO Think Tank Insights with Michelle Feinstein

Salesforce's Michelle Feinstein discusses the findings from the 2024 CTO Think Tank hosted at Wealth Management EDGE.

Shannon Rosic - Moderator, Director of WealthStack Content and Solutions

July 26, 2024

When you’re a technology leader at a $1B+ wealth management firm, there’s a lot that can keep you up at night. Technology issues are evolving, but fortunately, so are solutions. When it comes to the role of the CTO, technical and analytical skills are only part of the job. It might be the case that no skill is as important as agility: the ability to assess the needs of your organization at a particular moment, and to change your tools and tactics over time to satisfy advisors and their clients.

In this special episode, Shannon Rosic, director of WealthStack content and solutions, speaks with Michelle Feinstein GM/VP of global financial services solutions and strategy at Salesforce, about the findings from the 2024 CTO Think Tank that was hosted at Wealth Management EDGE.

Shannon and Michelle also discuss:

  • The importance of a data governance strategy

  • Where firms are leveraging AI and unlocking the power of data

  • Operational efficiency of client portals

  • Why firms are prioritizing middle office scalability and productivity tools

Connect with Shannon Rosic:

Connect with Michelle Feinstein:

About Our Guest:

Michelle Feinstein is general manager and vice president, Global Wealth & Asset Management Solutions & Strategy for Salesforce Industries. Her expertise is in digital transformation for wealth management. This process of digitization is complex, it requires firms to accelerate plans to harness data, digitize advisor-client experiences, and modernize service to scale and support growth.

 

Listen to The WealthStack Podcast

About the Author

Shannon Rosic - Moderator

Director of WealthStack Content and Solutions, Informa Connect

Shannon Rosic is the Director of WealthStack Content & Solutions at Informa Connect. In this role, Ms. Rosic supports and drives the omni-channel growth and development of WealthStack, the fastest growing and most credible event dedicated to technology in the wealth management industry.  She also serves as the market-facing representative for the group, and regularly hosts webinars, podcasts and video series.