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Janney Montgomery Scott: It's All About the TeamJanney Montgomery Scott: It's All About the Team

Asking for help shouldn't be a leap of faith, plus support staff is often eager to take on new roles, said Caitlin Ulmer-Long.

Samuel Steinberger, Senior Technology Editor

December 18, 2019

Fee-only advice isn’t just a flash in the pan, according to Caitlin Ulmer-Long, director of private client group administration at Janney Montgomery Scott. She’s noted an increase in the number of fee-only advisors, while noting that there will “always” be a place for brokerage.

Whatever the fee model, she said, the advisor-client relationship is key. To keep that relationship strong, Ulmer-Long recommends empowering support staff to take some of the workload off of the advisor’s plate. Delegating doesn’t have to be a dirty word.

Janney Montgomery Scott is using the introduction of Reg BI as a chance to build new technology to service its clients, she added. With the arrival of new regulation, the firm sees a prime opportunity to introduce new tools to its advisors.

About the Author

Samuel Steinberger

Samuel Steinberger

Senior Technology Editor, WealthManagement.com

Samuel Steinberger is Senior Technology Editor for Informa Connect’s WealthManagement.com. In his role, Mr. Steinberger provides the publication’s wealth and financial technology coverage.

Mr. Steinberger’s editorial insight and familiarity with technology accelerates Informa’s growth within the financial advisor and wealth management communities, providing in-depth news for advisors and financial professionals.

Before joining Informa Connect, Mr. Steinberger produced documentaries with former CNN anchor Soledad O’Brien at Soledad O’Brien Productions (formerly Starfish Media Group). He specialized in research, shooting and editing, as well as finding distinct voices to explain topics like mental health, poverty and racial divide.

Prior to joining Soledad O’Brien Productions, Mr. Steinberger managed multi-departmental technology projects for global legal technology leader Transperfect Legal Solutions. After obtaining his graduate degree in journalism from Columbia University, he completed his transition from technology management to media.

Mr. Steinberger is an award-winning journalist, author and researcher who has written, edited and reported for a number of publications, including The New York Times, Financial Planning, American Banker and PBS. He is founder of beverages publication Give Me Weird Drinks.

Mr. Steinberger’s technology analysis and insight has been featured in several books on virtual and augmented reality. Mr. Steinberger has received awards and recognition for his reporting and research, including the American Business Media's prestigious Jesse H. Neal Award for editorial excellence.

Follow on Twitter: @slsteinberger

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