Sponsored By

Multiple Trading Platforms See Outages, SlownessMultiple Trading Platforms See Outages, Slowness

Investors at Charles Schwab, TD Ameritrade, Vanguard and Robinhood all reported problems.

Samuel Steinberger, Senior Technology Editor

August 31, 2020

1 Min Read
robinhood-app-phone.jpg
Jim Watson/AFP/Getty Images

Monday morning brought headaches for investors, with multiple trading platforms seeing outages and slowness. 

Robinhood is investigating “issues with equities, options and crypto trading” as its status page indicated “Degraded Performance” across its trading features. TD Ameritrade said clients “are experiencing high levels of slowness on the TD Ameritrade web platforms and the TD Ameritrade mobile app” and put out an apology on social media.

Meanwhile, Bloomberg reported that investors at Charles Schwab and Vanguard are also having difficulties accessing their accounts. 

TD Ameritrade, Robinhood and Schwab all said they’re working to correct problems with their platforms. TD Ameritrade noted its thinkorswim desktop and mobile apps are unaffected, according to a spokesperson. 

TD Ameritrade and Robinhood said their systems were operating normally by the afternoon. Robinhood's problems from earlier in the day were not related to stock splits at Apple and Tesla, according to a source familiar with the issue. 

View post on X

 

About the Author

Samuel Steinberger

Senior Technology Editor, WealthManagement.com

Samuel Steinberger is Senior Technology Editor for Informa Connect’s WealthManagement.com. In his role, Mr. Steinberger provides the publication’s wealth and financial technology coverage. 

Mr. Steinberger’s editorial insight and familiarity with technology accelerates Informa’s growth within the financial advisor and wealth management communities, providing in-depth news for advisors and financial professionals. 

Before joining Informa Connect, Mr. Steinberger produced documentaries with former CNN anchor Soledad O’Brien at Soledad O’Brien Productions (formerly Starfish Media Group). He specialized in research, shooting and editing, as well as finding distinct voices to explain topics like mental health, poverty and racial divide. 

Prior to joining Soledad O’Brien Productions, Mr. Steinberger managed multi-departmental technology projects for global legal technology leader Transperfect Legal Solutions. After obtaining his graduate degree in journalism from Columbia University, he completed his transition from technology management to media. 

Mr. Steinberger is an award-winning journalist, author and researcher who has written, edited and reported for a number of publications, including The New York Times, Financial PlanningAmerican Banker and PBS. He is founder of beverages publication Give Me Weird Drinks

Mr. Steinberger’s technology analysis and insight has been featured in several books on virtual and augmented reality. Mr. Steinberger has received awards and recognition for his reporting and research, including the American Business Media's prestigious Jesse H. Neal Award for editorial excellence.

Follow on Twitter: @slsteinberger