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The Dreaded Drive-By DelegatorThe Dreaded Drive-By Delegator

How reframing handoffs exponentially expands your firm’s capabilities.

Craig R. Hersch

January 24, 2023

15 Min Read
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In my law firm, I was known as the “dreaded drive-by delegator.”

Passing an associate’s office I barked, “Restate the Johnson file trust with a scenario six, review the prior trust to find whom to name as the successor trustee and see me when you’re done.” Rat a tat.

On my way down the hall to a client conference room I told my paralegal to “Make sure you call the Smiths to ask them about that problem we had about transferring their residence into the QPRT, and get their answer.” Rat a tat tat.

Tossing a stack of documents on my legal assistant’s desk, I asked to “Please create a transmittal letter to Hank and Tammy, listing all of the documents in this pile.” Rat a tat tat tat tat.

And so it went. I’m not one to shy away from delegation as ...

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About the Author

Craig R. Hersch

https://estateprograms.com/

Craig R. Hersch is the creator of The Freedom Practice™, The Family Estate & Legacy Program™ estate planning practice system and The Estate Settlement Program™ probate and trust administration practice system. He developed these practice systems in response to the quickly changing and challenging legal marketplace. He authored four books, Common Cents Estate Planning, Legal Matters When a Loved One Dies, The Florida Residency & Estate Planning Guide and Selecting Your Successor Trustee. These books are all used in his practice systems.

Craig is a Florida Bar Board Certified Wills, Trusts & Estates Attorney, practicing since 1989. He is also licensed as a Florida CPA, and is a founding shareholder and director of a private state-chartered trust company. His varied background in law, accounting, tax and finance along with his participation in Dan Sullivan’s Strategic Coach program since 2005 provides him unique insights and capabilities necessary to multiply his practice.

To that end, Trusts & Estates magazine tapped Craig a “Practice Development Xpert” where he writes a column under its wealthmanagement.com website. He hosts three podcast series geared to estate planning professionals, clients and trust administrators. Craig writes a weekly estate-planning column for a local newspaper, and presents as a featured lecturer at continuing education programs sponsored by The Florida Bar, the Florida Institute of Certified Public Accountants and the National Business Institute.

Craig is married to wife Patti and they have raised three daughters. In his spare time Craig enjoys adventure travel, training for and competing in triathlons, including Ironman distance races, boating the southwest Florida waterways and spending quality time with his family.