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Heroic Journeys and the Trustee’s PathHeroic Journeys and the Trustee’s Path

Don’t automatically refuse a beneficiary’s call to adventure

Hartley Goldstone, Founder

March 1, 2013

4 Min Read
Heroic Journeys and the Trustee’s Path

Joseph Campbell wrote extensively about the “hero’s journey.”  This journey has a pattern drawn from themythological tales of many cultures.

The hero is called to leave his ordinary world to enter an adventurous new realm.  Accepting the call (sometimes after an initial refusal, sometimes after speaking with a mentor), he encounters a transforming realization that takes hold in the new world.  Then, he returns to normal life with much deeper awareness.

Many stories collected through the “Beneficiary and Trustee Positive Story Project,” including those published in TrustWorthy, follow the arc of the hero’s journey—with the trustee in the heroic role.

A trustee is presented with a distribution request that, on its face, appears easy to decline, and this sets him on a new course.  The request may seem to be outside the parameters of the dispositive language of the trust: For example, a beneficiary asks for funds to cover a deficiency notice from the Internal Revenue Service, but the provisions of the trust allow distributions for medical expenses only. 

Or, a young mother, with toddlers at home, asks for funds to pay for a cleaning service.  Her trustee, a self-described family curmudgeon, has a policy of making distributions under two circumstances only: to pursue special opportunities on the upside and as a safety net on the downside.  The middle ground is up to beneficiaries to take care of with their own resources. The trustee recollected to us: “I was puzzled and troubled by the request, feeling that my answer would have to be no.”

Another trusteeis asked to disburse funds for the purchase of a helicopter. His first response is one of astonishment:  “You must be kidding.  I certainly understand the logic of the request.  But, there’s no shortage of side issues.” (The “logic” is that the beneficiary routinely engages in high-risk travel in an underdeveloped nation.)

Campbell notes that we often refuse calls to adventure, sometimes to our detriment.  Many trustees would decline the challenges of the unorthodox requests cited above and do so without further analysis—in effect refusing the call to adventure.

Quite often, it’s the beneficiary who’ll have to take the initiative to nudge a reluctant trustee to recognize a call to adventure.  In another story, a beneficiary has been coached to ask her trustees:  “Will you receive me as myself? Will you listen to me as myself?  Will you suspend your likely thought that I am simply one of eight to be treated the same way?”

At the next meeting, she declares: “I'd like to tell you what my dreams are, how this trust can enhance my life.”  Only then do the trustees begin to take notice.  How do we know?  Because the senior trustee says “I am troubled.” 

When a trustee is “puzzled,” or “astonished,” or “troubled” by a challenging request, this often indicates recognition of a call to adventure.  The trustee may seek a colleague or mentor to assist with deeper analysis, metaphorically accepting the call and entering a new and potentially hazardous realm.  New insight is gained.  Whether the request is approved or denied, the process leads to a more thoughtful decision.  Beneficiary and trustee are both better served.  The trustee has greater wisdom than before.

 

Accepting the Call

Let’s carry that back to the stories described above.  In each case, the trustee accepts the call.

After being told of the tax deficiency notice, the trustee consults the beneficiary’s psychiatrist.  The psychiatrist says that he’s concerned because heightened anxiety resulting from the unpaid tax deficiency is damaging the beneficiary’s health.  The trustee relies on this medical opinion and pays the tax deficiency as a reasonable medical expense.

In the second example, after consulting his mentor, the trustee decides that a cleaning service will allow the young mother more time with her toddlers and therefore is, in fact, an enhancement.  He pays the bill.

And the third trustee satisfies himself that issues surrounding the purchase of a helicopter for use of the beneficiary have been satisfactorily addressed and contributes a portion of the purchase price.

Quite often, accepting a “call to adventure” results in a more thoughtful decision, and that benefits most everyone in a particular trustscape.

So the moral of this column is: Know the trust language inside-out, get inside the beneficiary’s narrative and allow for a surprise ending.  Your  “path” will indeed be longer, and the journey mutually satisfying.

About the Author

Hartley Goldstone

Founder, Trustscape LLC

www.NavigatingTheTrustscape.com

Hartley Goldstone, J.D., MBA, delights in being surprised by profound questions, having served families for 25 years as attorney, trust officer, and planner.

He co-authored, along with Kathy Wiseman, the recently published "TrustWorthy - New Angles on Trusts From Beneficiaries and Trustees," which is a collection of 25 personal — and positive — stories told by beneficiaries, trustees and their advisors. The book is an outgrowth of the ongoing Beneficiary and Trustee Positive Story Project begun in 2010. 

Today, Hartley offers keynote presentations, customized interactive workshops, and personal consultation to advisory firms, family offices, trust companies and inheritors in all stages of life.

Services are directed toward re-framing what has been described as the most complex, conflicted and difficult relationship known under the law — the “arranged marriage” between beneficiary and trustee — that too often fails downstream generations. The focus is on raising awareness of positive possibilities and then assisting to discern practical steps to tackle big questions.

Hartley's approach is to help clients find what's going right (while also acknowledging difficulties), build upon that "positive core," and arrive at exceptional results that go well beyond acceptable.

His application of the growing body of positive psychology research to personal trust relationships is unique in the industry.

Hartley has presented at conferences of the Family Office Exchange, Institute of Private Investors, American Bankers Association, Purposeful Planning Institute, and others. Also has been a guest lecturer at the University of Colorado Law School and the Sturm College of Law of the University of Denver.

He was awarded his Bachelor of Arts degree from the University of Pennsylvania and MBA and JD degrees from the University of Denver.

Hartley lives near Denver, Colorado with his wife and sons.