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"I came to realize we were just a little slice in their pie. And, they were doing the absolute minimum to keep our assets. I never once felt they tried to understand us. They were only interested in a very narrow part of our life—literally just our investment account." ... READ MORE
"I’ve talked to other advisors. They want to know your risk tolerance, put you in five buckets. But I’m not a bucket. I have issues, challenges and concerns, so treat me like a person. I want someone to listen to me as an individual. This new guy really does that. He’s more customized." ... READ MORE
"Gradually, I just came to think the fees were too high. Everything was fine when I was making a lot of money. But the market was variable. And I thought, 'What am I getting for my money?'" ... READ MORE
"No one had ever asked me, 'What’s important to you? What are your values?' We came up with guidelines for investing and part of that was looking at policies of the corporations in which I might invest. He said he could do all the research and that he charges an assets under management fee." ... READ MORE
"Even though we’re mostly satisfied with our current advisor, we know the firm has an agenda that may not always have our best interests in mind, so we’re looking for an advisor or a planner we can meet with once or twice a year to look at the big picture—not to actively manage money for us—just a third party who we can be sure will promote investments that are the best for us." ... READ MORE
"Even when they’re trying to handhold, I feel financial planners don’t necessarily grasp what their clients really understand. Advisors may think we should do something for a reason that’s obvious, but it isn’t always obvious to the client. At times, my advisor did a good job of explaining. But more often, I would have liked her to explain things in more layman’s terms than she did." ... READ MORE
"I’m 67 years old, and I’ve worked with six advisors since I was 23. But only one ever mentioned any aspect of life other than those that were narrowly related to financial well-being. He encouraged me to invest a portion of my income into career development—really good advice." ... READ MORE
"After a while, I decided to educate myself. In 2012, I knew what I needed to do was become a financial advisor. Last year, I started my own firm. But I also believe planners should have their own planners. Money is too emotional." ... READ MORE