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Mindy Diamond on Independence: Communicating the 'Why' of a Move to Your ClientsMindy Diamond on Independence: Communicating the 'Why' of a Move to Your Clients

A financial advisor’s move should be to improve client service—because it’s the clients who ultimately drive business growth and value. Here’s how to communicate “what’s in it for them” so they fully understand the positive impact the change can bring.

 

When an advisor’s move is discussed, the value they derived from the change in firms or models often drives the conversation.

That is, what’s “best for the advisor.”

While the heavy lift of a transition sits firmly on the advisor’s shoulders, they also reap the rewards at the end of the day.

But as we say time and time again, the real impetus behind a move should be to improve client service. Because it’s the clients who drive the business growth and value, so doing right by them is imperative.

Yet the truth is that without communicating “what’s in it for them,” your clients may never understand the positive impact and value the change can bring. And ensuring a positive approach to the move will enhance your credibility and relationship.

In this episode, Mindy Diamond and Louis Diamond look at how to best identify and communicate the “why” of your move, including:

  • The advisor’s motivations for the move—and how their goals also impact the “why.”

  • The importance of the “why” of a move—and how to identify what’s most critical to include.

  • Communicating the value of a move to clients—and what key indicators are most important to them.

  • The benefits an advisor may realize by going independent—and how those benefits funnel down to the client.

Ultimately, while most advisors recognize the value of a move, many get stuck on how to communicate what’s most important to their clients. This episode provides key advice to drive that conversation.

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About the Authors

Mindy Diamond

Columnist: Career Moves, CEO, Diamond Consultants

https://www.diamond-consultants.com/

Mindy started Diamond Consultants in 1998 from her bedroom floor—and today it’s known as one of the leading consulting and recruiting firms for the industry’s top financial advisors. Drawing from her own entrepreneurial experience, the firm employs a unique relationship-driven approach that helps individuals and organizations achieve what she refers to as their “Best Business Lives.” Mindy hosts the popular podcast series Mindy Diamond on Independence, is a prolific writer and regular media contributor.

For more information, visit: https://www.diamond-consultants.com/team/mindy-diamond/

Louis Diamond

President, Diamond Consultants

Louis has guided many of the top teams in the industry as they’ve transitioned to other employee-model firms or launched RIA firms. And as a next-gen leader himself, Louis has a passion for representing complex multi-generational teams. His strong business acumen, refined analytical skills and objectivity also make Louis an ideal advisor to independent business owners who want to accelerate growth via mergers, acquisitions and recruiting.

A George Washington University magna cum laude graduate with a BBA degree in Finance and International Business, Louis’s resume includes roles at Ernst & Young, Morgan Stanley and UBS.

For more information, visit: https://www.diamond-consultants.com/team/louis-diamond/