Scott Curtis, president of Raymond James Financial Services, talks about the importance of manners, the habits he utilizes to successfully make it through the day and winding down with a glass of wine.
My day usually starts between 7-7:30 a.m. It depends on my schedule in the office or on the road. I start even earlier on the days when I catch an early flight or meet someone for breakfast. The first thing I reach for in the morning is my alarm clock and then a toothbrush. Mobile devices remain in a separate room at night.
While in the office, reviewing and discussing growth, efficiency, and risk management improvement-focused plans and initiatives takes up a majority of the workday. But every day is different. I prefer and appreciate spending time with advisors in their offices or during Raymond James’ educational conferences and events around the country. It helps me better understand their priorities and needs and how we might allocate our resources to help.
It’s important to me to have at least one hour of uninterrupted time alone to return calls, respond to emails, or prepare for an upcoming meeting or presentation. It is critical, but increasingly more difficult to block out the time.
Another useful habit I developed many years ago is saying please and thank you. Not enough people remember to use them. People on the receiving end really appreciate hearing both.
My favorite part of the day isn’t a specific time of the day, but it’s while I’m engaged in a discussion with other business leaders determining future direction or a course of action. Making decisions that help the organization improve by providing better and more effective support for our advisors and their clients.
To wind down, I try to exercise at least three days a week after work, usually followed by a late dinner and a glass of red wine.
—As told to Megan Leonhardt.