Web Based Help Desk Software

4 replies [Last post]
HelloKitty's picture
Joined: 2012-06-24

-One of the most prominent benefits of having a web based help desk software system is that you will no longer be required to spend long hours replying to customer generated queries and complaints.

-By installing a web based help desk software system on your website, you will also be able to get the desired protection from spammers and hackers who can use your email link to clog your mailbox with hundreds of unsolicited mails.

-When you are thinking of downloading free web based help desk software, chances are that you might not know which one is suitable for you and is easily downloadable. One such software is iKode Help Desk X which can used to provide support to an online community, by solving tickets, adding a comprehensive FAQ section and interacting with users via emails. It is a perfect and comprehensive customer support tool.

yadve's picture
Joined: 2012-09-06

The actual assessment can be a extremely popular test producing the IBM official certifications. When you complete the actual 642-617 question answer test, you might be accredited for SPSS Predictive Analytics Revenue Mastery.642-627 exam

michaelclark's picture
Joined: 2013-05-28

Good post. Remedy problem management is best option for login in helpdesk related tickets and issues. For providing remote support or technical assistance, logmein, gosupportnow, GoToMyPC, on premise RHUB remote support appliances etc. are advisable.

guardminty's picture
Joined: 2013-12-17

I agree today in our high technology business environment, a web based customer help desk is a necessity for service-driven organizations. Provides better customer service and support.

sageone's picture
Joined: 2014-04-30

Try Zen Desk its pretty popular or look at osalt.com for open source free alternatives

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