Susan Konig

The Diary of Female Branch Managers
More women want to become branch managers today, but the role has changed dramatically over the years. Here, two seasoned female branch managers share their experiences.
A No-Win Job?
“Failure to Supervise” infractions have always been a vague, catch-all judgment, but to branch managers overseeing ever-larger networks of advisors, it’s an increasing threat.
The Challenges of Being a Branch Office Manager Newbie 1
The role of branch office manager has changed dramatically, putting higher obstacles in front of anyone looking to earn the faith of the troops.
From Assistant to Advisor 2
Firms and managers look to client associates to help alleviate advisor shortage and prepare successors to current firms.
How To Identify Advisors About to Jump
A looming advisor shortage mixed with a limited pool of prospects means retaining top advisors is the top job for many branch managers.
Understanding Advisor Stress
Filmmaker Katharine Round has launched a project to make a documentary on the global economy and its impact on the working practices, lifestyles and psychology of people from Wall Street to Main Street.
The Office Manager: Advisor Advocate or Company Man? 
Branch office managers used to be the superstar plucked from the ranks and paid big bucks to guide other reps to similar success. How has that changed?
Digging For Talent 1
If the pool of available advisors with proven records and solid books of business is evaporating, where do recruiting brokerages go for growth?
Goodbye to the Old Guard? 3
Danny Ludeman’s retirement from Wells Fargo has sparked some concern among the rank-and-file. Does the new boss need the same boots-on-the-ground experience?
Five Types of Advisors And How To Manage Them 
Tailoring your approach to one of these distinct personality types can help you understand your employees to become a more engaged and effective leader.
Handling a Bad Broker 
Some brokers may deserve to be fired, but often aren’t. Here, current branch office managers describe three types of advisors who should be shown the door.
Sudden Wealth Syndrome 1
Office managers should help advisors understand that the immediate needs of clients who suddenly come into riches have nothing to do with financial planning.
BoMs Contend with IBDs for Top Advisors 1
The independent b/ds are now formidable competitors to the big wirehouses. Branch managers ought to take a page from the independents to lure and keep their top talent.
Five Tips to Recruiting and Managing 'The Next Generation'  1
Many branch office managers—most of whom are baby boomers—use recruiting and management techniques developed 10 or 15 years ago. But as the industry evolves, and the next generation of advisors comes on board, management strategies must change, experts say.
Five Tips to Recruit Women
Two female industry leaders on what to consider when office managers recruit women advisors.
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